QuickBooks Web Connector will continue without the log file. QBWC1085: There was a problem with the log file. QuickBooks will open without writing to log file. ![]() QBWC1085: QuickBooks was unable to write to the log file. ![]() When opening QuickBooks Enterprise Solutions or starting your computer, you see one of these errors: This will allow both the invoice and the payment to transfer together with the corrected amount on the order, clearing the error. Then, go to the order in ServiceMonster, un-mark the posted box at the bottom, and press Save. Option 2:Delete the invoice in QuickBooks: it was transferred prior to actually being completed, thus causing the issue. Option 1: Fix the invoice in QuickBooks to match what you have in ServiceMonster, so that the amount you are trying to post to the invoice matches the amount due on the order. Web Connector will not post a payment more than the amount due on an order. The Invoice in ServiceMonster has an amount due that is larger than the one in QuickBooks. To see the errors, from ServiceMonster go to Orders >Accounting and click the following tabs: Error Code: "You Cannot Pay More Than The Amount Due"Īfter running QuickBooks Web connector QuickBooks sometimes indicates “Some items are rejected by QuickBooks”.
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